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LearnStreams

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LUMA Training

LUMA helps hospitality teams become ready, confident and consistent.

A staff experience platform for onboarding, training, certification, skills verification, operational readiness, and guest experience.

Hotel reception counter in warm sand stone against a deep teal wall.
Shift readiness

Front desk

Ready

Restaurant

2 pending

Onboarding
  • Welcome & brand
  • Role standards
  • Service certification
Skills verified

Team view

Certifications, expiry and coverage by role and property.

Capabilities

Built for shift work, not desk work.

Hospitality capability is operational. LUMA is shaped around properties, departments, shifts and service standards.

Onboarding

Bring new team members to a working standard quickly, with the brand, role and safety essentials in the right order.

Training

Build role-specific capability in short, practical steps that fit around shifts and service periods.

Certifications

Track required certifications, renewals and expiry dates by person, role and property.

Skills & Verification

Confirm that a skill has actually been demonstrated, not only completed as a course.

Readiness

See whether a team, department or property is ready before the shift begins.

Guest Experience

Connect team development with the service moments guests actually notice.

Who uses LUMA

For groups where service consistency is the product.

Hotel and resort groups

Restaurant and food service operators

Multi-property and multi-brand operations

Operations, quality and L&D teams

Named customer references: to be confirmed

Next step

Bring every shift to the same standard.

We can review onboarding, certification tracking and readiness reporting against how your properties operate.